INSTALY
Refund & Cancellation Policy
Last updated: 19 September 2026
Creator product purchases
Refunds for creator products are governed by the creator's published refund policy and applicable payment-provider and consumer-protection rules. Sellora does not replace the creator's responsibility for promises made for a product.
Sellora subscriptions
Subscription cancellation and any applicable refund are handled according to the selected Sellora plan terms and the subscription status shown in the creator billing area. Cancelling a subscription does not automatically mean previously paid subscription periods are refundable.
Requesting help
If you need help with a Sellora subscription or a transaction processed through the platform, contact Sellora with the relevant order or subscription reference so the issue can be reviewed.
Contact